MAINTENANCE & REPAIR PROCEDURE
To prevent Canan Yolaç Stamboul designs from being exposed to harsh chemicals, we recommend avoiding wearing them in the pool or sea. Avoid contact with substances such as creams, makeup, and perfume, as these can cause jewelry to lose its shine. Do not leave the designs in direct sunlight. Store them in separate pouches to prevent the jewelry from scratching each other. Remove your Canan Yolaç Stamboul designs during physical activities. We offer a lifetime repair service for all Canan Yolaç Stamboul designs purchased. Our after-sales services include professional jewelry resizing, cleaning, polishing, and repair. To take advantage of our maintenance services, you can visit any Canan Yolaç Stamboul showroom by appointment or contact us by phone. Once your product requiring maintenance is received, it is sent to our workshop. Your jewelry is evaluated at our workshop, and the repair cost is communicated to you. If you accept the cost, the repair process begins. Repairs are evaluated individually and may take an average of 2 weeks to complete. After the repair is completed and quality checks are performed, your items will be returned to the Canan Yolaç Stamboul showroom where you delivered them. You will be contacted to inform you that your repaired item is ready. Situations Not Covered by Warranty / Exceptions to Our Warranty: 1) A piece of jewelry designed by Canan Yolaç Stamboul, a different jeweler